Attention Cigna Provider Users: As part of recent updates intended to improve the EviCore provider portal experience, some participating Cigna and EviCore providers may incorrectly appear as out-of-network in the portal. We recognize the disruption this may cause and are actively working to resolve the issue as quickly as possible. If you are unable to complete an authorization request through the portal or need assistance with an authorization that may affect timely access to care, please contact us at 866.668.9250. We apologize for the inconvenience and will update this notice as additional information becomes available.